Compliance

Ethics is one of our essential values. We act with integrity, honesty and transparency in all of our activities, especially in relation to people. The Code of Ethics and Conduct reinforces the commitment to our values and sets out the standards of behavior expected of all our employees, suppliers and service providers.

Click here to access our Code of Ethics and Conduct

Ethics reporting channel

In a secure and confidential manner, Hospital Care’s Ethics Channel receives reports of suspected fraud, misconduct or any act that may go against the values and principles set forth in the Code of Ethics and Conduct or current legislation.
The Channel is maintained by Contacto Seguro, a specialized independent company, which guarantees the absolute secrecy of information and appropriate referral for the treatment of each situation reported. To make a new report, consult the progress of a report already reported, or clarify doubts, the Ethics Channel can be accessed by the following means:

Telephone: 0800 800 1235. Channel available 24 hours a day, seven days a week. Free call;
Contacto Seguro application, available on Google Play and the App Store.

Click here to access the Web Portal

Women's Channel

The Women’s Channel is a safe and confidential environment, which receives reports of sexual harassment or any other form of violence against women in the workplace. The reports are received by a team of women from Contacto Seguro, a specialized independent company, which guarantees the absolute secrecy of the information and the appropriate referral for the treatment of each reported situation.
To make a new report, consult the progress of a report already reported, or clarify doubts, the Women’s Channel can be accessed by the following means:

Telephone: 0800 800 1235. Channel available 24 hours a day, seven days a week. Free call;
Contacto Seguro application, available on Google Play and the App Store;
Web portal, through the link below.

Click here to access the Web Portal